Customer Care:
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Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern's relationship with you in relation to this website.

The term ' ' or 'us' or 'we' refers to the owner of the website whose registered office is 10/13, East Mall Road, Kolkata-700080. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without [business name]'s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time


All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Payment uses third party payment providers to receive payments from buyers on seller's behalf. is not responsible for delays or erroneous transaction execution or cancellation of orders due to payment issues. takes utmost care to work with 3rd party payment providers, but does not control their systems, processes, technology and work flows, hence cannot be held responsible for any fault at the end of payment providers. Further, does not release the payment to sellers until the order has been received by Buyers and they are satisfied with it. shall only make payments to the sellers after 4 weeks have expired from the time payment has been received from the buyer to us. The Seller payment is typically net of the service fee charged by for its services and after deduction of applicable withholding taxes (if any).

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.For any unusual circumstances such as transport strike, natural calamities the shipment duration may be impacted or may be cancelled.

Return/Replacement of Products by you

We will accept the return  of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 24 hours from the date of receipt of the product and provided that the products are returned in their original condition. In case of physical damage of a product we would require a photo to be emailed to mentioning your order number. Please check the color of the handset received by you before opening the seal(if applicable) . We will not be able to replace the handset once the seal(if applicable) is broken 7 days replacement conditions The Fleasell offers 7 days replacement guarantee for all products sold on, provided the product is in sealed (if applicable)  condition. You may be directed to your nearest The Fleasell outlet for the replacement in such a case. Should you come across any issue with such products, you are advised to contact customer service within 24 hours, failing which we may decide not take a request for replacement. Replacement policy is however invalid in cases of damages due to normal wear & tear and negligence on part of the customer. The Fleasell will try to replace the specific product ordered. However, the company reserves the right to offer an alternative product in case the product is out of stock/ production.we are not responsible for any kind of usability issue such as device configuration, software update, synchronization etc. In such case, please go through the device manual.

Changes and Cancellation

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you. Post the order being billed there can be no changes in the invoice generated. Any request for name change, address change, etc will not be entertained. Bulk Orders will not be entertained on the website. A purchase of more than 2 identical products will be treated as bulk. Such orders will be cancelled. If a customer has placed a pre-paid order (Debit/Credit Card, Net Banking, EMI) then the money will be refunded with 30-45 working days.


Refund/Cash back is applicable if seller/fleasell is unable to provide product or sent wrong product.
Refunds, wherever applicable, will be processed by reversing the mode of payment. For example, refunds of credit card transactions will be processed by reversing the payment to the credit card only. The normal time for such refunds to reflect in your account is 12-15 working days. Refund in case of product being shipped & cancelation post receipt of the shipment would be done after the confirmation of stock being received back at DC.


License and Website Access

General: grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools. No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of and its affiliates without the express written consent. Metatags: You may not use any metatags or any other 'hidden text' utilizing's name or trademarks without the express written consent of Any unauthorized use terminates the permission or license granted by .

Your Account

Protection of Your Account: As discussed further in the website's privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password. Use by Children: does sell products for children, but it sells them to adults. If you are under age of 18 years, you may use only with involvement of a parent or guardian. and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and other content

Nature of content: Visitors to may post reviews, comments and other content; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam. False information: You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents. Rights Granted: If you do post content or submit material and unless we indicate otherwise, you grant and its affiliates a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant and its affiliate sites and sub-license the right to use the name that you submit in connection with such content if chooses. Right Owned: You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify or its affiliate for all claims resulting from the content you supply. has the right but not the obligation to monitor and edit or remove any activity or content. takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the products delivery.

Product Description and its affiliates attempt to be as accurate as possible. However, makes not warranties that the product description and any other content of its site are accurate, complete, reliable, current or error free. The product offered by itself is not as described and its sole remedy is to return in its unused condition. Site Policies, Modification, and Severability We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions. Product colour may appear different as shown in the website.You are requested to visit the mobile vendors original website to get the 100% accurate description.

Intellectual Property Rights

Copyright Protection: All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of or its affiliate sites and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property if and protected by Indian Copyright law. All software used in this site is the property of and is protected under the Indian Copyright law.

Disclaimer of warranties and Limitation of Liability



** Warranty of product may vary as per the mobile provider’s service policy.All the products of are 100% original and been imported from mobile vendor manufacturer country or nearest region. offers 1 year limited service warranty for the mobile device.  In case, Any kind of damage caused to the device parts or any replacement of parts required, the service will be chargeable. Availability of the replaceable part is solely dependant upon market availability. In such case, the replacement part may be a third party product.


Following shall not be eligible for return or replacement or warranty

• Damages due to misuse of product

• Incidental damage due to malfunctioning of product

• Any consumable item which has been used or installed

• Products with tampered or missing serial / UPC numbers

• Any damage / defect which are not covered under the seller's/ fleasell warranty

• Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any and all other items originally included with the product(s) delivered

•  Warranty not valid for touch screen/ PDA


Please follow seller warranty section


Seller/Dealer warranty Products mean they are imported phones from outside India and hence there is no manufacture warranty in India.
The phones are 100% original, genuine and authentic only they do not have warranty in India.
Hence we give you a 1Year seller/dealer warranty which includes 1 year limited** hardware support for mobile..

**Fleasell/Seller’s Limited Warranty Detail:
-- Any damage / defect which are not covered under the seller's/ fleasell warranty
-- Touch screen/ PDA not covered under the seller's/ fleasell warranty
-- Products with tampered or wrong software /OS update not covered under the seller's/ fleasell warranty
-- Incidental damage due to malfunctioning of product not covered under the seller's/ fleasell warranty
-- Any damage due to power supply or wrong charger not covered under the seller's/ fleasell warranty

In case of any issue and cover under warranty then you have to send the product to us for any repairs which will be done under seller warranty or you have to get it repaired on a chargeable basis at any local service center.
Customer needs to send their product to our address for service and after service fleasell will deliver product to customer address. Customer will responsible to send product to our office.
All seller warranty products are checked and shipped to you by a team of professionals so there are no chances that you receive a defective product.